Awards
Australian National Parking Steering Group Outstanding Customer Service Awards 2011
Industry Excellence Awards l Outstanding Act of Customer Service l Submission Information
Each year the Australian National Parking Steering Group presents two awards at our Annual Workshop. These awards are designed to recognise excellence in our industry. The first award recognises ongoing excellence and the second recognises an individual act of excellence.
The ANPSG will provide the winners of the awards with free attendance to the 15th Annual Parking Workshop (airfares, accommodation and workshop fees) plus the winners will be invited to receive their award at the workshop dinner on Thursday evening.
The criteria for eligibility for each of the awards are detailed below. To nominate someone for an award simply write a submission to “The Chairman” ANPSG and email it to Matt Tyrrell by Friday 11th November 2011.
Award 1 - Industry Excellence Award
Awarded for outstanding Customer Service over an extended period of Time
This award is presented to a person who has been involved in the industry for a number of years (5+ years), and who has displayed outstanding commitment to their job, their fellow workers and/or their customers.
Eligibility for this award is not just restricted to officer level. It may also apply to a Team Leader, Supervisor or even Manager/Director.
The award is designed to recognise an outstanding contribution to the Parking Industry by an individual. The recipient may excel in their role for a number of reasons, but by the mere fact that they have consistently performed to a high standard and have been a role model to others, makes their contribution outstanding. Nominees must be working in the Parking Industry in Australia to be eligible.
The submission is to be headed with the name of the award you are nominating for, and should include the following details:-
- Name of person nominatee
- Position
- Name of Council
- Years of service
- Details of why this person should win this award
Award 2 - Outstanding Act of Customer Service
Awarded for an act or acts that is/are Beyond the Call of an Employee’s Normal Duties.
This award recognises either a single act, or multiple acts of exceptional customer service. By exceptional we refer to something that is either not expected, or is above and beyond the call of duty.
This award is open to all employees within the parking industry, irrespective of position, and is designed to reward the recipient for their initiative, compassion and/or self-sacrifice.
It may be something very simple, such as providing assistance; to something exceptional that restores your faith in human nature. It doesn’t matter; if you think it is outstanding we want to know about it. Nominees must be working in the Parking Industry in Australia to be eligible.
The submission is to be headed with the name of the award you are nominating for, and should include the following details:-
- Name of person nominated
- Position
- Name of Council
- Years of service
- Details of the outstanding act/achievement which makes them worthy of this award
Additional Submission Information
Submissions for both awards can be as long or as short as you wish to make them, and can include photos, newspaper clips etc.
Entries are to be submitted to Matt Tyrrell by Friday 11th November 2011 at 5.00pm. Judging of the entries will be conducted by the members of the ANPSG Committee and the winners will be notified at the ANPSG Annual Australian National Parking Workshop.
Should you have any questions please contact Matt Tyrrell via email, or phone (03) 62 382775 or 0408 481 944.
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